UltraSmile Pro Guarantee

What does the UltraSmile Pro Guarantee cover?

Our guarantee covers everything we say won’t happen to your UltraSmile Pro device when used as directed.

Device stops working unexpectedly? We’ll replace it.

Charging or power issues? We’ll replace it.

Manufacturing fault or premature failure? We’ll replace it.

Simply email a photo or short video of the device to support@ultrasmile.com, along with your order number, and our support team will process a replacement device or store credit—your choice.

No awkward conversations.
No hoops to jump through.
No judgement. No fuss.

UltraSmile Pro is built for long-term use, and every customer receives the same level of support—whether you’ve owned it for 7 days or 12 months.

That’s part of the UltraSmile Pro Guarantee.
Use it with confidence.

Important note:
Our guarantee covers manufacturing defects and device failure under normal use. It does not cover loss, theft, intentional damage, damage caused by misuse, or single-use consumables (tips beyond normal wear), or damage caused by third parties.